Bizum is a payment service integrated into the MoraBanc app that allows you to send and receive money instantly in a quick and easy way from your account to another person without needing to know their account number, simply by linking your mobile phone number to your bank account. To use Bizum, both you and the person you are sending money to need to have the Bizum service activated.

To use Bizum, you need:

• To be an individual customer.
• To have an open bank account at MoraBanc.
• To have an active mobile phone number.

1. Log in to the MoraBanc app.
2. Select Bizum from the global position or from My accounts and cards.
3. Register by linking your mobile phone number associated with your MoraBanc Digital contract - even if it is not an Andorran number - and the bank account you wish to use, of which you are the holder.
4. Confirm the process by entering the authorization code you will receive via SMS.

Bizum sets limits for transactions between individuals:

• Minimum amount per transaction: €0.50.
• Maximum amount per transaction: €500.
• Maximum amount of transactions sent or received in one day: temporarily €1,000.
• Maximum amount of transactions sent or received in one month: €5,000.

Maximum number of transactions sent or received per month: 60

Bizum is available in Andorra and Spain at entities that adhere to this service (check them here).

Currently, you can send Bizums to people who have a bank account in Andorra or Spain.

It is also possible to send a Bizum to people who do not yet have the service, but keep in mind that:

• They will receive a message inviting them to join Bizum.
• If your Bizum is to send money, the transfer will be pending until your contact registers, at which point the transaction will be executed. If the recipient does not register within two days of the money being sent, the transaction will be automatically canceled.
• If your Bizum is to request money, your request will be pending until your contact registers, at which point the transaction will be executed. If the recipient does not register within seven days of the money request, the transaction will be automatically canceled.

Bizum transfers are usually processed instantly, so the money should be in the recipient's account almost immediately. However, in case of any issues with the transfer, it may take longer.

Yes, Bizum is a secure payment service. It uses the latest security technology to protect your information and financial transactions. However, you should always be cautious when sending money to people you do not know, as there is always a risk of fraud.

No, Bizum is completely free.

If the transfer has already been made and the money has reached the recipient, it will no longer be possible to cancel or reverse it.

Yes, you can decline any money request you receive by accessing the pending Bizum transactions.

No, Bizum can only be linked to one bank with a single phone number. If your mobile is associated with another bank, you can transfer it directly through the MoraBanc app automatically.

If you encounter issues during the transfer, you need to unsubscribe from the other entity and then restart the registration process in the MoraBanc app.

Don't worry. They will receive an SMS notification informing them that you want to send them money and that, to receive it, they need to activate the Bizum service with their bank.

If they do not activate the service within seven days, the transaction will be canceled.