• Unique mandate reference: we took the customer reference from the Direct Debit created using the ABA-09 standard.
• BIC: calculated automatically via the Direct Debit’s IBAN.
• Scheme: all mandates have been created using the CORE scheme.
• Payment type: all current mandates will be defined as recurring payments.
• Mandate signature date: all current mandates have been created with signature date 31 March 2021.
• Mandate description: this field is optional and has been left blank.
• Credit transfer description: as these Direct Debits were originally created as ABA-09, we have limited the description lines to 140 characters.

We will continue to accept the ABA-09 standard Direct Debit files and temporarily convert them to the new SEPA Direct Debit scheme for approximately one year so that payees or issuers can adapt their IT systems to the new regulation. However, the description field in the interbank interchange system is limited to 140 characters by SEPA regulation.

For a period of one year, ABA-09 standard credit transfer files will be accepted to enable businesses and companies to adjust their systems to send credit transfers using the SEPA Credit Transfer scheme, i.e. by means of credit transfer files rather than Direct Debits. However, the description will be limited to 140 characters as this has been established in the interbank exchange system.

Changes to MoraBanc online banking

The most important changes in MoraBanc Online’s Remittance Management System (GRS) application are in the following processes and operations:

1. Create customer

The main new feature when creating a customer in the Direct Debits module is the need to supply the payer’s BIC. Simply by supplying the customer’s IBAN, the GRS application will automatically calculate the bank and BIC fields. Once you have completed the process, a mandate and a Direct Debit will be created for that customer, with some customer data already preloaded so that you only have to enter the Direct Debit mandate and data.

2. Create mandate

You can create a mandate immediately after creating a customer. If you do so from the customer confirmation screen, the customer’s data will be loaded automatically in the mandate and you will only have to fill in details specific to the mandate:

• Unique mandate reference (UMR).
• Scheme.
• Payment type.
• Mandate signature date.
• Description (optional).

It is important to bear in mind that mandates created in MoraBanc’s online banking only constitute data to create a Direct Debit collection file. As a creditor, it is your responsibility to create and safeguard the mandates completed and signed by your customers.

3. Create a Direct Debit

Before creating a Direct Debit for a given customer, you must first create the corresponding mandate record. After selecting the unique reference of the mandate to which the Direct Debit is linked, you only have to enter the amount and the description. Remember that with the new SEPA-DD regulation Direct Debit descriptions have a maximum length of 140 characters and a single line.

4. Import mandates

With the entry into force of the SEPA regulation, you will be able to import mandates in Excel format, in the same way that you imported Direct Debits under Andorran Banking standard 09 (ABA-09) until now. The .txt files of the ABA-09 standard are no longer valid for this operation, but you can use the new SEPA XML format instead. As regards the files’ content, the only difference is that you have to add the information required for the mandate’s mandatory fields: BIC, unique mandate reference, scheme, payment type and mandate signature date.

5. Import Direct Debits

During the period that the two standards coexist, you will have the option to import Direct Debits under either ABA-09 or SEPA-DD. With both of these options you can import via an Excel file or each standard’s specific format (.txt format for ABA-09 and XML for SEPA-DD).

Once you select the standard, if you choose Excel format it will work as usual. However, if you choose the SEPA XML format, the GRS application will identify each field and link it directly with the corresponding field in online banking. We suggest you use the Excel format for this operation as it is less complex.

6. Customer file

A customer can have more than one active mandate or Direct Debit. We have created a new field so you can view the active mandates for each customer. By going into the details for each of them you can see the date of signature of the mandate and the type of payment.

7. Send files

If you want to send remittance files that you have generated with your own application you can do so as before. Go to the send remittance operation, select the type of file you want to send, upload it from your computer and add a description. If you select SEPA Direct Debits, make sure that you have generated the XML file correctly.

In step 2 of sending the SEPA XML file, you will see that the ‘Payer’ field, which until now corresponded to the ABA company code, has been replaced by the ‘Creditor identifier’.

If you have any questions about SEPA Direct Debit remittance management, please contact us by sending an e-mail to suport.digital@morabanc.ad, explaining your question. We will answer as soon as possible.

For more information on the impact of the new regulation in Andorra, please consult the SEPA Guide published by Andorran Banking.

And remember that you can also contact your account manager or our Telebanc (884 884) if you need help.